Ponoka FCSS Administrative Staff

 EXECUTIVE TEAM

Shannon
Executive Director

Shannon has been the Executive Director of Ponoka FCSS since 2012.  

Shannon provides direction and support to all aspects of Ponoka FCSS, including human resource management, program development, service delivery, and financial accountability. She guides the work of the agency in consultation and direction for the Board of Directors.  

Shannon holds a Business Administration Diploma, a Bachelors Degree in Administration of Human Services and a Dual Focus Masters of Arts  in Work, Organization and Leadership as well as Community Studies.

E-mail Shannon

Mellissa
Executive Assistant

Mellissa assists the Executive Director and the FCSS Board with all aspects of their roles and committee work. Mellissa also has a lead role in our Accreditation  and polices and procedures duties. She also works diligently to support the Handivan Society.                                       

 E-mail Mellissa

Home Care Ponoka and Wetaskiwin 

Jackie

Assistant Manager Ponoka 

The Assistant Home Care Manager coordinates the Home Care Program in Ponoka, which includes all aspects of staffing, meeting clients' needs, and improving the quality of care within the scope of the home care contract with Alberta Health Services (AHS). 

E-mail Jackie

Denise 

Scheduling Administration

Ponoka   

 Denise works diligently to ensure quality client care is scheduled in a timely manner with client safety, personal preference and specific needs in mind.

               E-mail Denise

 

 

Arlene 

Nursing Consultant and Educator 

Arlene is responsible for training and supporting our Health Care Aides.  Arlene teaches programs such as Medication Assistance, First Aid and CPR , Hand Hygiene and so much more! 

 

 

 

 

 

Taylor

Assistant Manager Wetaskiwin

The Assistant Home Manager in Wetaskiwin ensures client needs are met with a high level of quality and safety. Like Jackie, Crystal mitigates scheduling, data collection, reporting and all things home care related. 

E-mail Taylor

 

 

 

 
Gina  

Scheduling Administration Wetaskiwin

From receiving care plans to scheduling client care and staff shifts, Taylor is there to help. 

E-mail Gina

 

 

 

 

 

Jennifer 

Scheduling Administration Wetaskiwin 

Scheduling client care and staffing is one of the main roles Jennifer completes,  along with reporting, data collections and ongoing monitoring. 

 E-mail Jennifer 

 

 

 

 Community Programs and Services

Shelly
Program & Home Support Coordinator

Speak with Shelly if you are interested in installing a Lifeline,  or want assistance with home support (house cleaning).   Shelly is  often planning group outings, organizing and supporting FCSS volunteers  and also spearheads the volunteer income tax program. 

 She is always looking for new ideas and is interested in hearing from community members who wish to get involved.

E-mail Shelly

Indira (Indy) 

Community Navigator & Silver Lining Coordinator

(Term Position) 

One of Indie's roles  focuses on assisting persons that need help in navigating systems such as income support, housing, obtaining identification, or meeting basic needs. 

The Silver Lining Coordinator position   provides support to seniors in the community to maintain connections in the community. Indie has a wealth of experience in Addictions/ Vulnerable Population support, and she has an infectious energy. 

E-mail Indy

 

 

 

 

Remember to check our Facebook Page for our latest programs and outings!

 

 

Family Counselling

 

Koreen  

Koreen has her Bachelor
of Science in Behavioral Science,
Masters of Science in Marital &
Family Therapy and is a Canadian
Certified Counselor through the
Canadian Counseling &
Psycotherapy Association. She has
been counselling for over 20 years
with Individuals, couples and
families. Her specialty is utilizing
various cognitive therapies with an
emphasis on the fundamentals of
Family Systems Theory.

E-mail Koreen

 

Donna 

Donna has her Bachelor of
Social Work & brings 20 years of
experience working with children
and youth. 

E-mail Donna

Ponoka FCSS Family Counselling offers a sliding scale for counselling fees based on household income.

 

Crisis Treatment or long -term counselling is not eligible for this program.  

 

Individual, couples, family and group counselling are provided based on prioritization of need 

 

Bereavement counselling, support groups and referral services are also available. 

 

 

 

 

Finance

Wes

Financial Controller 

Wes  provides financial leadership and is instrumental in forming our accounting strategies. Wes completed  in-depth financial analysis and provides  financial perspectives and opinions. 

E-mail Wes

 

 
Shannon

Payroll and Billing Administrator

Shannon takes care of  the administration of our  bookkeeping, staff payroll and benefits as well as manages our billing for Home Care. 

 

E-mail Shannon

 

Melissa

Administrative Assistant 

Melissa is the friendly face and voice at the front desk and on the phone. She is happy to help you with information and referrals as well as accounts receivable and payable. 

E-mail Melissa

 

 

 

Compliments & Concerns

If you have any concerns or compliments you would like to share, please complete the Compliments and Concerns Form. You can either print it off and drop it off at our office, or you can complete it online and email it to us.

Printable Form

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