Personal Care

When you or your loved one has physical or medical limitations and needs support, we are here to help. Ponoka FCSS wants to help to maintain your independence to stay in your home as long as possible with our Personal Care services.

You can access Personal Care services such as assistance with dressing or putting on compression stockings, bathing, simple wound care, simple dressing changes, application of ointments and drops, and assistance with medication. 

We can come right to your home in Ponoka or Ponoka County. We are also able to attend Rimoka or Legacy Place. 

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Accessing Personal Care

To access Personal Care services, you must first be assessed by a home care nurse. Although the home care nurses for our community work from the Ponoka Community Health Unit, you must first call the Alberta Continuing Care Access Line at 1-855-371-4122. They will then contact the local home care nurse on your behalf. Once contacted, the home care nurse will assess the level of care that you require and inform FCSS who will coordinate your care. 

If you or someone you know needs assistance with personal care, please contact the Access Line noted above.

Call

Call  the Alberta Continuing Care Access Line at 1-855-371-4122

Assess

Your level of care is assessed & FCSS coordinates your care

Care

Our caring and professional home care nurses will come to your home

Personal Care FAQs

FCSS home care staff, who are Certified Health Care Aides, will provide your personal care. Regular in-services and additional training are provided to keep our staff’s knowledge of standards of care updated.

Alberta Health Services pays for the personal care provided by our staff. You will not be billed for the personal care provided.

Personal care can be provided for a short or extended period of time. The home care nurse will periodically complete a re-assessment to determine if your needs have changed and if your care plan needs to be updated.

Start the Process of Accessing
Personal Care

If you or someone you care about is in need of personal care, please contact the Alberta Continuing Care Access Line at 1-855-371-4122.

However, if you have any questions or need any assistance, please contact the Ponoka FCSS office.

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