Ponoka FCSS Administrative Staff

 EXECUTIVE TEAM

 

Shannon
Executive Director

Shannon has been the Executive Director of Ponoka FCSS since 2012.  

Shannon provides direction and support to all aspects of Ponoka FCSS, including human resource management, program development, service delivery, and financial accountability. She guides the work of the agency in consultation and direction for the Board of Directors.  

Shannon holds a Business Administration Diploma, a Bachelors Degree in Administration of Human Services and a Dual Focus Masters of Arts  in Work, Organization and Leadership as well as Community Studies.

E-mail Shannon

 

Mellissa
Executive Assistant

 Mellissa assists the Executive Director and the FCSS Board with all aspects of their roles and committee work. Mellissa also has a lead role in our Accreditation  and polices and procedures duties. She also works diligently to support the Handivan Society.     

 E-mail Mellissa

Home Care Ponoka and Wetaskiwin 

 

Jackie

Assistant Manager Ponoka 

The Assistant Home Care Manager coordinates the Home Care Program in Ponoka, which includes all aspects of staffing, meeting clients' needs, and improving the quality of care within the scope of the home care contract with Alberta Health Services (AHS). 

E-mail Jackie

 

Amy (On Leave)

Scheduling Administration

Ponoka

 Amy works diligently to ensure quality client care is scheduled in a timely manner with client safety, personal preference and specific needs in mind. In Amy's absence, Kim will be covering with her vast experience in Health Care. Kim ensures all clients needs are met and with the utmost care.

                 E-mail Amy

                 E-mail Kim

 

 

Arlene 

Nursing Consultant & Educator

Arlene is responsible for training and supporting our Health Care Aides.  Arlene teaches programs such as Medication Assistance, First Aid and CPR, Hand Hygiene and so much more! 

 

 

 

 

 

Taylor

Assistant Manager Wetaskiwin

The Assistant Home Manager in Wetaskiwin ensures client needs are met with a high level of quality and safety. Like Jackie, Taylor mitigates scheduling, data collection, reporting and all things Home Care related. 

E-mail Taylor

 

 

 

 
Gina  

Scheduling Administration Wetaskiwin

From receiving care plans to scheduling client care and staff shifts, Gina is here to help ensure quality service and client care needs are always met. 

E-mail Gina

 

 

 

 

 

Laura

Scheduling Administration Wetaskiwin

Laura's previous experience in the field as a Health Care Aid allows her to bring the best service for specific client needs and all scheduling tasks.  

E-mail Laura

 Call

Call  the Alberta Continuing Care Access Line at 1-855-371-4122

 

 

Assess

Your level of care is assessed & FCSS coordinates your care

 

Care

Our caring and professional home care nurses will come to your home

 Community Programs and Services

 

Shelly

Program Coordinator

Speak with Shelly if you are interested in installing a Lifeline,  or want assistance with home support (house cleaning).  Shelly plans group outings, organizes and supports FCSS volunteers  and also spearheads the volunteer income tax program. 

 Shelly is always looking for new ideas and is interested in hearing from community members who wish to get involved.

E-mail Shelly

 

Stacey 

Community Navigator & Silver Lining Coordinator

(Term Position) 

One of Stacey's roles  focuses on assisting persons that need help in navigating systems such as income support, housing, obtaining identification, or meeting basic needs. 

The Silver Lining Coordinator position   provides support to seniors in the community to maintain connections in the community.

E-mail Stacey

 

 

 

 

 

Remember to check our Website Calendar & Facebook Page for our latest programs and events!

     

 

 

Family Counselling

 

 

Koreen  

Our Lead Therapist, Koreen Naughler, holds a BSc in Behavioural Science and an MS in Marital and Family Therapy. She has been a member and Canadian Certified Counsellor in good standing with the Canadian Counselling & Psychotherapy Association (CCPA) since 2004. She has received extensive training to specialize in Autism and ADHD. 

 

E-mail Koreen

 

 

 

How to Access Family Counselling

 

Please email our lead therapist directly at koreen(at)ponokafcss.net and provide your contact information.

 

If you do not have access to email, please call our office at 403-783-4462 and if necessary, leave a message with your contact information. 

 

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Ponoka FCSS Family Counselling offers a sliding scale for counselling fees based on household income.

 

Crisis Treatment or long -term counselling is not eligible for this program.  

 

Individual, couples, and  family and  counselling are provided based on prioritization of need 

 

Bereavement counselling  and referral services are also available. 

 

 

 

Finance

 

Wes

Financial Controller 

Wes  provides financial leadership and is instrumental in forming our accounting strategies. Wes completed  in-depth financial analysis and provides  financial perspectives and opinions. 

E-mail Wes

 

 
Shannon

Payroll & Billing Administrator

Shannon takes care of  the administration of our  bookkeeping, staff payroll and benefits as well as manages our billing for Home Care. 

E-mail Shannon

 

 

Melissa

Administrative Assistant 

Melissa is the friendly face and voice at the front desk and on the phone. She is happy to help you with information and referrals as well as accounts receivable and payable. 

E-mail Melissa

 

 

Naveena

Accounting Clerk & Administrative Assistant

Naveena assists with administrative tasks for the team, including billing. She is excited to help the community when she is at the front desk, and will always do her best to provide enough information and support.

E-mail Naveena

Compliments & Concerns

If you have any concerns or compliments you would like to share, please complete the Compliments and Concerns Form. You can either print it off and drop it off at our office, or you can complete it online and email it to us.

Printable Form

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